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Welcome to our Support Desk

Below you'll find instructions for accessing the main areas of our support desk.

Do you have a question?

Simply submit a ticket and one of our support
representatives will be in touch shortly to help you.

⊕ Create a Ticket

Do you have an existing ticket?

No problem. You can see the status, check for
updates, and read all of your existing tickets.

✉ Check Existing Ticket
Create a New Ticket

Note: If you've already created a ticket and just want to check the status of that ticket, click here.
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Your message has been submitted and we will respond to you within 24 hours (Mon - Fri).

IMPORTANT: Please check your spam/junk mail folder right now and mark our automated confirmation message as 'Not Spam' to ensure that you receive our staff response to your support ticket.

If you do not do this simple step right now, then you might not receive the message that our team send back to you when they reply because of the overzealous spam filters that email providers such as Gmail, Yahoo, Hotmail, etc. have in place. Thank you.

Please be sure to check your spam folder if you are using an online mail service.

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If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.
Click Here to Reset the Header
You can customize the header by uploading two separate files.
The background image and goes from the left side to the right side or the screen.

The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

The header image should be 1138 pixels wide and the same height as the background.
Anything smaller than 1138 pixels will work as well (It centered across the top.)

Below is an example of what your background image could look like:

Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):

Background Image:

Header Image:

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Urban Sketch Course

Welcome to our Support Desk

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You can customize the header by uploading two separate files.

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